With years of experience, KwaSebenza offers a variety of IT solutions that will cater to every aspect of your technological and operational demands. We know that every client is different, so a member of our team will tailor our expertise to your unique needs. Read more to learn about our services and solutions.
Managed IT Services
Select KwaSebenza to become your Managed IT Service Provider and your business immediately has its own IT department. Our offering includes a support desk for end user support as well as proactive management and monitoring of your business’s critical IT systems. KwaSebenza will become your single point of contact for IT-related issues, everything from telephony to Infrastructure Moves and even user support will be handled by the KwaSebenza team. No longer will you or your staff need to waste valuable time dealing with multiple service providers. If your requirement is not a fully outsourced IT department, KwaSabenza can Tailor a solution specific to your IT needs such as desktop support only, infrastructure monitoring and maintenance, VOIP or a combination of any of our services
Cloud Solutions and Microsoft Office 365
Here at KwaSebenza we will help you select the right cloud solution for your business, seamlessly implement the solution and then manage and monitor to ensure it delivers the required value. KwaSebenza offers the full range of Microsoft Cloud Services from E-Mail Hosting and Support,Business Software Subscriptions, SharePoint configuration and maintenance as well as Microsoft Azure Cloud Services. Designed to provide powerful solutions to any business, KwaSebenza will use the Microsoft platform and its services to give you access to any possible document feature you could need at a 99% garunteed uptime, using just about any device.
Network Infrastructure and Cabling
Having a well-managed, secure, and reliable IT network is fundamental to the success of any business. In the always-connected world in which we live, nobody can afford downtime and if your network is not optimally designed, you risk data loss and potential attacks from malicious users. The foundation of almost any IT infrastructure is networking, there is no network problem too small or too big for us! KwaSebenza has its own insourced cabling team. We provide services like installing and maintaining UTP, fibre and WiFi solutions for optimal LAN connectivity. Having network related problems generally results in the entire IT system experiencing downtime. Even if all your services are cloud hosted. With Voice over IP being widely adopted these days, networking is now no longer only responsible for data transmission, but also caters for your entire telephony system. Downtime on the network results in your business being completely cut-off. KwaSebenza also offers IT network design services to plan, design, and implement a system and network that meets your business’ unique needs. We will evaluate your existing network and identify areas where improvements can be made or plan from scratch.
VOIP and Cloud PBX
KwaSebenza will provide your business with a tailored top-notch and cost-effective Cloud or On-Prem IP PBX solution that includes full dial planning, call recording, complex routing, free inter-branch calling and integration into any other required application or platform.When your business expands, we will enable your voice solutions will expand with it. VoIP technology gets your calls connected at a more affordable cost, irrespective of the caller or recipient’s location or distance. We will maintain and support your current solution or design you an affordable IP PBX system from the ground up. KwaSebenza will provide voice services and support to all your employees whether they are working from the office or in the comfort of their own home.
Upgrades and Repairs
Our sufficient, high-quality repair center with professional skills, knowledge and experience allows you to enjoy the use of your equipment long after the intended lifespan of the unit. It may be upgrading a server, your network or possibly even your entire IT infrastructure. We aim to specialize in the design and seamless implementation of any IT infrastructure upgrade or repair. Drop off your computer at our workshop or we will arrange for one of our technicians to come out and do the repair onsite. Diagnosing and troubleshooting computer problems are what we do best so we encourage you to let us know what your problem is and we will take care of the rest.
KwaSebenza will allow you to focus on your business, clients and staff, and offload the extra stress of moving your IT infrastructure to us. The availability of Internet connectivity or simple tasks like setting up out of offices or the making and receiving of calls while in the moving process or just before settling in at the new location is aspects that is often overlooked and one which will have a significant impact on the business’s ability to trade. KwaSebenza will liaise with required third parties on your behalf, monitor processes, provide technical resources to document, dismantle and move the IT equipment and then bring everything online in your new premises. All with as little business impact as possible. Have the peace of mind that your business’s IT infrastructure will be up and running when required by allowing KwaSebenza to provide you with a complete infrastructure moving service.
Sales and Procurement
With a highly experienced and efficient sales team, KwaSebenza has access to a wide range of hardware and software vendors that enables us to provide costing to any IT related hardware or software your business might require including laptops, servers, networking and many 3rd party software solutions. Our services can also include delivery, warrantee management and setup of purchased items or software. We take great care in understanding the requirements in detail, prior to providing a quote, thus ensuring you and your business receive the correct hardware, software or solution. KwaSebenza will even provide pre-sales consulting services to assist you in selecting the right hardware, software or solution to meet the needs of the business.